About Fotima USA
Frequently Asked Questions
Payment and Shipping
Many stores/chains like to set up accounts with Net 30 terms.We do accept most credit cards
We have a minimum $100 order with $12.95 flat rate shipping until $300 when we ship continental USA at no charge.
Secure Ordering & Payment Options
In an age of when we are all security conscious, we use Paypal payments for all credit card transactions.Since most orders are for repeat customers it is fairly simple to set up a net 30 payment account. (credit card payment accounts will be transacted on the day goods are received).
Returns & Refunds
We have a simple guarantee- if you aren't satisfied return it for full credit or refund.For stores that are ordering products that they might not have carried previously we offer a generous 90 day full return/credit policy if the items don't sell. This helps you try an item with the benefit that you aren't stuck with dead inventory if it doesn't work for your location.
80% of our own sales/ inventory are of items we didn't carry 4 years ago
How Do I Place an Order?
Fotima USA is a wholesaler and our products are offered to resellers only. Products are not available to the general public. Authorised resellers buy using our shopping cart or contact us at cs@fotimausa.com and we will send you an order sheet you can walk around your store with and then fax it or email it back to us, or simply call us on 800-743-6846Fotima USA
At Fotima USA, we pride ourselves in providing our customers with top-quality products and first class service to ensure 100% satisfaction. At Fotima USA, you can find talented and dedicated men and women who are always ready to lend you their expertise and help you in any way they can.
Melanie Rodriguez
Melanie is the Account Manager for Fotima. She works to identify new products and leads the marketing efforts for the company.

Keith Keating
Keith is the owner and makes sure that the company’s values are constantly upheld, the product quality first class, and the customer service exceptional.